After redirecting site, MU install only shows results when logged in as Admin

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved
Viewing 10 posts - 1 through 10 (of 11 total)
1 2
  • Author
    Posts
  • 02/04/2013 at 11:14 am #250709
    David Bartolone
    Guest

    Steven, I have redirected a site of ours that uses the connections plugin. After I did that I noticed I was getting no results in the images unless I was logged in. I have since reverted back to the old address and it is doing the same thing now. If I am logged in as admin I see the profiles but if I log out I get no results. Can you please take a look at this. I have added a link to the page of that site in the website box as well where I am getting no results.

    02/04/2013 at 11:49 am #250714
    Steven Zahm
    Keymaster

    @ David Bartolone

    Not sure why changing a redirection would cause an issue because the file location on db table info remains consistent, correct? On the Connections : Dashboard System widget you find a “Constants” section. Can you past that here? Does the current blog id match those that are shown in the constants?

    02/04/2013 at 11:51 am #250715
    Steven Zahm
    Keymaster

    @ David Bartolone

    Another question, can you double check your settings on the Connections : Settings admin page under the General tab? Also, are the entries set as Public or Private?

    02/04/2013 at 12:25 pm #250720
    David Bartolone
    Guest

    They are set to public. I am not entirely sure if it had something to do with the redirection or was a problem prior. I just noticed after when I was logged out of wp on that site it was not working and when I was logged in it was. It could of been that way the whole time but the department that had been adding the profiles did not mention anything. The other sites seem okay whether I am logged in or not which makes me think it happened after the redirection as well. It seems that the images are pulling from the correct blog directory and from what is listed but when I log out it is like it is looking at a different table in the database or something and can’t find anything. I am going to try to revert to and older version and see what happens. I have pasted the constants below.

     

    Version Information

    WordPress: 3.5.1
    Multisite: Yes
    Connections: 0.7.3.7
    Database: 0.1.9

    Constants

    CN_MULTISITE_ENABLED: TRUE
    CN_IMAGE_PATH: D:\Inetpub\wwwroot/wp-content/blogs.dir/32/connection_images/
    CN_IMAGE_BASE_URL: http://wordpress.uchospitals.edu/wp-content/blogs.dir/32/connection_images/
    CN_ENTRY_TABLE: dom_wp_32_connections
    CN_ENTRY_ADDRESS_TABLE: dom_wp_32_connections_address
    CN_ENTRY_PHONE_TABLE: dom_wp_32_connections_phone
    CN_ENTRY_EMAIL_TABLE: dom_wp_32_connections_email
    CN_ENTRY_MESSENGER_TABLE: dom_wp_32_connections_messenger
    CN_ENTRY_SOCIAL_TABLE: dom_wp_32_connections_social
    CN_ENTRY_LINK_TABLE: dom_wp_32_connections_link
    CN_ENTRY_DATE_TABLE: dom_wp_32_connections_date
    CN_ENTRY_TABLE_META: dom_wp_32_connections_meta
    CN_TERMS_TABLE: dom_wp_32_connections_terms
    CN_TERM_TAXONOMY_TABLE: dom_wp_32_connections_term_taxonomy
    CN_TERM_RELATIONSHIP_TABLE: dom_wp_32_connections_term_relationships
    CN_DIR_NAME: connections
    CN_BASE_NAME: connections/connections.php
    CN_PATH: D:\Inetpub\wwwroot\wp-content\plugins\connections/
    CN_URL: http://wordpress.uchospitals.edu/ibdcenter/wp-content/plugins/connections/
    CN_TEMPLATE_PATH: D:\Inetpub\wwwroot\wp-content\plugins\connections/templates/
    CN_TEMPLATE_URL: http://wordpress.uchospitals.edu/ibdcenter/wp-content/plugins/connections/templates/
    CN_CUSTOM_TEMPLATE_PATH: D:\Inetpub\wwwroot/wp-content/blogs.dir/32/connections_templates/
    CN_CUSTOM_TEMPLATE_URL: http://wordpress.uchospitals.edu/wp-content/blogs.dir/32/connections_templates/
    CN_CACHE_PATH: D:\Inetpub\wwwroot\wp-content\plugins\connections/cache/

    02/04/2013 at 12:48 pm #250721
    David Bartolone
    Guest

    Hmm, Same issue in 7.3.1. Maybe it is some permissions issue with the template I am using.

    02/04/2013 at 12:57 pm #250722
    David Bartolone
    Guest

    Same issue with other site templates.

    02/04/2013 at 1:05 pm #250723
    David Bartolone
    Guest

    Scratch this bug off. It looks like someone in the department had checkmarked require registered users to login before viewing the directory.

    02/04/2013 at 1:09 pm #250724
    David Bartolone
    Guest

    It does seems like the display message was not working though. You may want to look into that. It should of said instead of “no results found”, “please login to view the directory” I believe.

    02/04/2013 at 8:10 pm #250746
    Steven Zahm
    Keymaster

    @ David Bartolone

    If one or both of the shortcode overrides at the bottom of the General settings was checked, that would cause the message not to be displayed. Were one of those checked?

    02/05/2013 at 11:34 am #250781
    David Bartolone
    Guest

    Yes, The very bottom one. I appreciate your quick response times on the forum. Thanks for helping with the issues.

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 11 total)
1 2

You cannot reply to this support topic. Please open your own support topic.