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This topic is: resolved

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • 06/17/2013 at 6:29 am #262944
    Troy
    Guest

    I know I have a found a answer to this somewhere on your fourm before, but now I can not seem to find it.

    I did a re-install of connections and I can not get the thumbnails to show up (I get the spinning wheel) in the admin area ONLY. The rest of the site they show find. I think it was related to a directory or a file I needed to recreate from scratch, if my memory serves me…

    Thanks for your help in advance.
    -Troy

    06/17/2013 at 1:00 pm #262970
    Steven Zahm
    Keymaster

    @ Troy

    Can you load the manage admin page up in Chrome, hit the F12 key and click the Console tab? What are the errors?

    06/19/2013 at 9:13 pm #263233
    Troy
    Guest

    Hey Steve, here is what it gives me:

    Failed to load resource: the server responded with a status of 400 (Bad Request) http://www.rockfordwoods.com/wpcontent/plugins/connections/includes/timthu….com/wp-content/connection_images/4700_Hassman_original.jpg&h=54&w=80&zc=2

    06/20/2013 at 2:03 pm #263287
    Steven Zahm
    Keymaster

    Try setting the permissions of the index.html file in:
    /wp-content/connection_images/ to 767.

    07/04/2013 at 3:57 pm #264340
    Troy
    Guest

    Hey Steven, I set the file to 767 and 777 and I still can get it to rendor the images ;-(

    07/05/2013 at 12:09 pm #264356
    Steven Zahm
    Keymaster

    @ Troy

    Ok, then it not a permissions issue, back it back to 767. Can I get a temp admin account? I’m pretty certain it is because the DOCUMENT_ROOT can not be located because of the way the server is configured. Well, I don’t need admin access if you know what I’m talking about. If you do add the following to the timthumb-config.php file found here:

    ../wp-content/plugins/connections/includes/timthumb/

    This is what you need to add, make sure to change the doc root accordingly:

    define ('LOCAL_FILE_BASE_DIRECTORY','/my/doc/root');

    07/05/2013 at 5:39 pm #264365
    Troy
    Guest

    Hello Steven,

    I am not sure what “DOCUMENT_ROOT” path I am to use? I can give you access, where should I send the credentials to?

    -Troy

    07/06/2013 at 9:45 pm #264403
    Steven Zahm
    Keymaster

    @ Troy

    Use the contact link at the bottom of the page. Thanks!

    07/22/2013 at 12:19 pm #265411
    Steven Zahm
    Keymaster

    @ Troy

    I logged in, but unfortunately plugin files are not editable from the admin on your site. Could you grant a limited temp FTP account too. I only require access to the wp-content folder.

    07/24/2013 at 8:46 pm #265726
    Steven Zahm
    Keymaster

    @ Troy

    I resolve the issue. Both the cache folder and the index.html file needed to have 767 permissions.

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Viewing 10 posts - 1 through 10 (of 10 total)

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