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Tagged: 0.7.6.3, file_uploads, image upload, max_execution_time, memory_limit, php.ini, post_max_size, upload_max_filesize
- This topic has 11 replies, 3 voices, and was last updated 8 years, 4 months ago by UAyNXXHxMh.
03/30/2013 at 6:45 am #255565
I have instances where adding a new entry or modifying an existing entry via the Edit menu in the Howdy menu fails, no error will be provided, it will just go to a white screen and that’s it.
This seems to be related to image size, I uploaded a modestly sized photo and could reproduce it, but shrinking it down to very small it submitted fine. Is there a way to change the max photo which can be uploaded? I couldn’t see any settings on this in the configuration.
Any help appreciated, thanks.03/31/2013 at 7:33 pm #255620
@ Michael Green
The upload size would be controlled by your settings in your php.ini file or the .htaccess file if your host does not give you access to it.
The problem is mostly likely a configuration one within the php.ini file. Here’e the values I use:04/01/2013 at 7:05 am #255642
I checked my PHP.ini file, those two size variables were configured to 24MB, I increased this to 40MB the max my host (VentraIP) allows but got the same problem. The image I’m uploading is around 67KB (I’ve tested with a few different ones) so I think these settings should be fine for an image this small. I’m regularly uploading images 1-2MB in WordPress and don’t face the same issues. If I shrink that 67KB image to about a quarter of the resolution it uploads fine.
I’mattaching my PHP.ini below for reference, is there anything else I need to check here or any other information I can share which may help?04/01/2013 at 7:06 am #255643
Re-trying attachment…04/02/2013 at 10:46 am #255730
I’ve managed to work through all the issues I’ve faced and this is pretty much the last blocker now, so appreciate any help. I’m willing to provide whatever is needed to help you look into this, if you need temp admin or anything like this just let me know how I can safely send to you or any other information or tests you want me to perform just let me know.
Appreciate your feedback, looking forward to going live with this!04/02/2013 at 10:59 am #255736
Sorry forgot to mention above, I was able to increase the parameters in my PHP.ini to 200M but I am still facing the same issue, attaching for reference.04/02/2013 at 1:06 pm #255746
@ Michael Green
Can you attach a screen capture of the System widget found on the Connections : Dashboard admin page.04/02/2013 at 8:14 pm #255823
It’s blank other than an empty news header (assuming I have the right screen). Not sure if this is normal, if you’re asking for this then I’m guessing not! Please find attached screenshot.04/02/2013 at 9:27 pm #255826
@ Michael Green
I believe the issue is highly likely the memory allocated for PHP is being exhausted. try setting this in the php.ini file:
memory_limit = 128M04/02/2013 at 9:39 pm #255827
Yes! Thanks Steven, increasing it to 128M seems to have resolved the issue, I’ll need to test further but I think it should be good, the Dashboard is showing up correctly now as well.
Getting some users on board to test further now before manually migrating over (fun) the 150-200 odd directory entries. Will be a painful ramp up but will be a lot easier than the old way.
Will eagerly await Link support with Forms but for now I’ve worked around it. I manually edited the class.entry.php to hide some of the fields such as Logo etc and default visibility to Private. Not ideal modification, but just a temporary work-around once we can add/edit with Forms and it supports Link I can ditch that.
Happy to be taking this live soon! Thanks for your support, you can resolve this thread topic.
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