[Antonio]

Hi, Steven. I finished the website I was designing and now I’ve moved to the final domain, and I have a problem I do not know how to solve. When I want to install Connections, does not appear in the left menu of the Dashboard appears as an installed plugin, but when you click on settings tells me .. “do not have sufficient permissions to view this page”. I bought and installed “Forms” and “Cmap” and installed correctly, but I can not access the directory I created, or configuration options.

In the new website I installed the same plugins as above and there was no error. I have also tried to uninstall all plugins and install only the “Connections”, but neither works.

Can you help me, please ?.
Thank you very much and best regards,

[Steven Zahm]

This is caused by some plugins that like to “wipe” or “reset” custom roles that plugins Like Connections, Easy Digital Downloads and Events Manager add. One such plugin is s2Member. Every update rests all custom roles.

More details here is my support forum:
http://connections-pro.com/support/topic/role-settings-disappear/#post-304801

Soution to the s2Member reset is in the wp-.org supoport forum:
https://wordpress.org/support/topic/resetting-roles-every-time

Since custom roles in WordPress are persistent so Connections sets a “flag” in the options that if it exists will not attempt to recreate them which would reset them. Once this flag is set, there is no point and click way to force reset the Connections custom roles. Not even deactivating and deleting will reset this “flag”. With that said, there is a solution.

Install the Code Snippets plugin:
https://wordpress.org/plugins/code-snippets/

Create new snippet.

Add the following code to the new snippet:

add_action( 'init', 'cn_reset_role_capabilities' );

function cn_reset_role_capabilities() {

    if ( ! is_admin() ) return;

    // Class used for managing role capabilites.
    if ( ! class_exists( 'cnRole' ) ) require_once CN_PATH . 'includes/admin/class.capabilities.php';

    cnRole::reset();
}

Save and activate the snippet.

You should now be able to view all of Connections admin page.

! Important ! Deactivate the snippet.

Hope that helps!

[Antonio]

Solved, Steven!!
I added the snipped and all advice. Now it works fine. Thanks !!

[Steven Zahm]

@ Inomid

Great to hear!

[Cecily]

This reply has been marked as private.

[Steven Zahm]

@ Cecily

My advice depends on exactly the trouble you’re having. Could you give me some details?

[Author]

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