Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
05/02/2014 at 1:04 pm #290065Karin BaljeuParticipant
My database contains entries with first letters Ö, Ä and Å but these entries are sorted under O and A. How can I add these three letters to the alphabet?
Also, how can I change the order of how the address is showing – I’d like the zip code to be displayed before the city.
05/02/2014 at 3:21 pm #290096
- This topic was modified 9 years, 10 months ago by Karin Baljeu.
Honestly, I’m not certain. Connections just pulls the data out of the database, it even orders them. I’m not doing anything that is language specific. Best I can do is log this as a bug for now and try to fix it. Can you write out the full alphabet in the order they should be … that way I have something to compare results to.
The address format can be changed if you have purchase one of the commercial templates. See this doc page on how to accomplish this.
I hope this helps!05/02/2014 at 4:04 pm #290107KarinGuest
The alphabet in order:
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Å Ä Ö05/02/2014 at 4:05 pm #290108KarinGuest
Btw. I bought “Slim”05/03/2014 at 9:16 am #290179
For my edification, what language is this alphabet?05/03/2014 at 9:23 am #290180
Ok, this is Swedish, yes? To fix this you’ll have to edit the database tables for Connections, maybe even all the tables in the WordPress installation. This explains what needs to be done:
Hope that helps!05/04/2014 at 2:57 pm #290252KarinGuest
Yes true, it’s swedish!
Where should I change the utf to utf8_swedish_ci? In which file?05/04/2014 at 3:13 pm #290254
AS explained in the link I gave, this must be done in database as this is not a Connections bug. If your webhost has a control panel that you have access to, usually one of the tools they provide is phpMyAdmin. After a quick search, I found this how to link:
If you not familiar with this tool, I recommend contacting your host support and asking them to change the collation default to utf8_swedish_ci and also have them change any tables not using this collation.
Hope that helps.
You cannot reply to this support topic. Please open your own support topic.