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- This topic has 6 replies, 2 voices, and was last updated 11 years ago by
Steven Zahm.
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AuthorPosts
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08/19/2015 at 11:02 am #343437
Richard Napier
ParticipantWhile looking around I found an error on the Organization page “hub-single template not found”. This template was one I had created in the previous release, but I have subsequently abandoned it and reinstalled the 8.4 version from scratch but I still see the error.
I see in the database options table a reference to this non-existent template. Any idea how I can edit this without messing things up?Thanks
08/19/2015 at 11:38 am #343440Steven Zahm
Keymaster@ Richard
I do not believe this is a Connections bug… go to the Organizations page, edit it. Now remove
template='hub-single'from the Connections shortcode.As for it showing in the options table… not knowing the option_name that you found it in… I can only guess it is a WP transient that has not yet been purged by WP… basically harmless.
Hope that helps.
08/19/2015 at 1:13 pm #343460Richard Napier
Participanthi Steven
That is just the problem. I dont have “template = “hub-single” in any shortcode anywhere. I only use [connections] as the shortcode, no options.
08/19/2015 at 1:23 pm #343462Richard Napier
ParticipantThis reply has been marked as private.08/19/2015 at 1:30 pm #343465Steven Zahm
Keymaster@ Richard
Well that doesn’t make any sense… I’m assuming you’ve activated cMap as the default template on the Connections : Templates admin page and not the now deleted hub-single template, right? If that is the case the shortcode would use it unless overridden by the
templateshortcode option.Now that I think about it more, both pages on your site should use the cMap template if you are only using the
[connections]shortcode on both the Directory and Organizations pages of your site … they should be look exactly the same.wait, wait, wait…
Are seeing this error on the Connections : Templates admin page under the Organization template type??? If that is the case, just activate the default template or cMap… the error will go away. That would explain why you would still see it in the options table to because it was still set as the active table for the Organization template type.
08/19/2015 at 1:34 pm #343467Richard Napier
ParticipantHi
cMap is the default template (see attached) but the error does not go away when I activate the default or cmap.
Attachments:
You must be logged in to view attached files.08/19/2015 at 1:45 pm #343469Steven Zahm
Keymaster@ Richard
Got it… bug in Connections after all. I applied a hotfix so this is good to go. Now back to the other thread.
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