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12/15/2017 at 10:36 am #444188
I am working on building out a new site and connections seems to be throwing a 500 error when putting the [connections] shortcode in the page.
I looked through the forum and have updated the memory limit, it is running PHP 5.6.30. Just not having luck with getting the page to load anything but a 500 error.
Even have debugging turned on but it doesn’t even get that far apparently.12/15/2017 at 10:51 am #444190
What did you bump the memory too? Are you able to confirm that the change is actually being honored. You can check the the Connections : Tools System Info for memory info.
How many entries are you attempting to display at once?
What version of Connections? The latest version?
Could you try:12/15/2017 at 11:28 am #444195
It is set to 512 and is registering as such.
There are 230 entries and it was working not too long ago.12/15/2017 at 3:27 pm #444256
Also…yes, I checked the theme and plugins and still with the same error.12/15/2017 at 3:50 pm #444258
RE: There are 230 entries
Are you displaying all at once or paginated? cMap defaults to 20 per page. If you send me an admin and FTP login, I’ll take a look. Details can be posted here as a private reply.12/15/2017 at 4:11 pm #444260This reply has been marked as private.12/15/2017 at 6:40 pm #444269
You had corrupt image… or at least a few images you site did not like for some reason. Perhaps your web host changes something. It only seemed to be a few; Mark A., Jeff A. and Deborah A.
all I did was download their images via FTP and did a save as, overwriting the downloaded image and uploaded and then they were fine.
I found these three by editing their entry in the admin, their entry would not load so it could be edited.
I initially narrowed the cause to the images by suppressing their display. It just happen to be the first thing I happened to try.
So, you might want to take a few minutes and check the remaining entries. Just because the first page of 10 loads unfortunately does not mean the remaining pages will.
Hope that helps!12/15/2017 at 6:58 pm #444271
Looks like it worked. We will certainly work on fixing the rest of them.
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