The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Great set of plug-ins.
I am trying to use your Connections CSV plug-in to import a CSV file using your template provided and I get a 403 error. Looking at the forum, I thought I might need to create the folder: /wp-content/plugins/connections-csv with 767 permissions – I did and I still get the error. I have also tried it with 777 permissions to no avail.
Got any suggestions?
When exactly are you getting a 403 error? That error means the server is blocking the request. Are you running a security plugin like Bullet Proof Security?
Rookie-error. I have assumed that I should remove the header row in my CSV file, whereas you require it. I just tried it with the header row left in and it works fine.
Thanks for your help.
huh, odd, that should not cause a 403 error. Glad to hear it resolved!
You cannot reply to this support topic. Please open your own support topic.