2nd page not showing, search not working

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This topic is: resolved

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • 05/06/2014 at 1:35 pm #290476
    bhardwickgcak12-org
    Participant

    This link does not show a second page anymore and when you click on the Alphabet at the top (W for example) if shows posts instead of showing results in Connections.

    Help! This just happened recently

    Any Ideas?

    05/06/2014 at 3:16 pm #290487
    Steven Zahm
    Keymaster

    @ bhardwick

    Go to the Connections : Settings admin page, click the Advanced tab. Make sure the Character Base is set to char and then click the Save Changes button.

    That should fix it.

    05/15/2014 at 8:32 am #291313
    bhardwickgcak12-org
    Participant

    That still did not fix a 2nd page even being available.
    Staff Page The shortcode I am using is…
    [connections show_alphaindex='TRUE']

    I can’t press the letter “S: to go to my 7 staff members that start with “S” either. I get

    Fatal error: Call to a member function getImgEntryX() on a non-object in /home/xxx/xxx/xxx/connections_templates/tile-plus/template.php on line 18

    05/15/2014 at 9:29 am #291317
    Steven Zahm
    Keymaster

    @ bhardwick

    The error is occurring because you have a pretty old version of Tile Plus. You need to update the template to fix the error, the update is free for you and can be downloaded from your purchase history.

    The process for template installation has changed quite awhile ago, please carefully follow the template update installation instructions.

    05/15/2014 at 9:46 am #291320
    bhardwickgcak12-org
    Participant

    That fixed the 2nd page issue but caused another one.

    Notice that
    Koehling
    Has a link called “Website”
    and
    Lawson
    has a “URL” to follow.

    I have double checked each user under manage and they are identical. What else could be wrong?

    05/15/2014 at 10:22 am #291322
    Steven Zahm
    Keymaster

    @ bhardwick

    Awhile back when multiple link support for Connections was added, Tile Plus was updated to support this new feature. Old versions of Tile Plus simply forced the the use of the “Visit Website” title. Tile Plus will now use the Title set in the in the link. The update process on existing entries was to fill this field in Connections was to set the Title to Visit Website. Any new entries added after that update would use the URL for Title if no title was added when entering the entry.

    So, long explanation short, on the the entries where the URL is shown, enter a value for the Title field in the entry.

    Hope that helps.

    05/15/2014 at 10:49 am #291324
    bhardwickgcak12-org
    Participant

    There is a
    Visit Website
    in the title and it always has been there. It just doesn’t show “Visit Website”.

    05/15/2014 at 11:04 am #291325
    Steven Zahm
    Keymaster

    @ bhardwick

    Can I have a temp admin account so I can look into the issue?

    05/15/2014 at 11:50 am #291331
    Steven Zahm
    Keymaster

    @ bhardwick

    I see the entry display data cache was out of sync with the entry database data. Simply clicking update while editing the entry resolved the issue.

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Viewing 9 posts - 1 through 9 (of 9 total)

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