0.7.9 DB Update Fatal Error

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This topic is: resolved

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • 09/23/2013 at 5:07 pm #269742
    janice
    Participant

    Hello.

    We’re updating from 0.7.2.6 to the current 0.7.9 of Connections.

    We see this message:
    NOTICE: The Connections directory home page has not been set. Please set it now on the Connections : Settings page under the General tab.

    as well as these errors:

    Warning: include_once(/mnt/stor10-wc1-ord1/812521/812552/www.airdriewheels.com/web/content/wp-content/plugins/connections/includes/admin/includes/inc.upgrade.php) [function.include-once]: failed to open stream: No such file or directory in /mnt/stor10-wc1-ord1/812521/812552/www.airdriewheels.com/web/content/wp-content/plugins/connections/includes/admin/class.menu.php on line 122

Warning: include_once() [function.include]: Failed opening '/mnt/stor10-wc1-ord1/812521/812552/www.airdriewheels.com/web/content/wp-content/plugins/connections/includes/admin/includes/inc.upgrade.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /mnt/stor10-wc1-ord1/812521/812552/www.airdriewheels.com/web/content/wp-content/plugins/connections/includes/admin/class.menu.php on line 122

Fatal error: Call to undefined function connectionsShowUpgradePage() in /mnt/stor10-wc1-ord1/812521/812552/www.airdriewheels.com/web/content/wp-content/plugins/connections/includes/admin/class.menu.php on line 123

    Every tab under the plugin shows this error – dashboard, manage, add entry, etc etc.

    We tried resolving this by removing the 0.7.2.6 off the FTP and installing 0.7.9 as a fresh install. Same error.

    We don’t want to lose the existing DB data from 0.7.2.6, if at all possible.

    Is there a way to resolve this?

    Thank you in advance.

    • This topic was modified 8 years, 10 months ago by janice.
    09/23/2013 at 7:02 pm #269746
    Steven Zahm
    Keymaster

    @ janice

    How did you perform the update? Did you do anything “fancy”; meaning other than hitting the update link on the Plugins admin page?

    Probably the best thing to do is to delete the entire connections folder from within the ../wp-content/plugins/ folder and then using WordPress to install Connections again.

    09/23/2013 at 7:59 pm #269751
    janice
    Participant

    Hello.

    We tried both ways, as explained above.
    a) performed the update via the update link – fatal error

    b) completely removed the connections directory and files inside then installed a fresh installation of 0.7.9 – same fatal error

    09/23/2013 at 8:11 pm #269753
    Steven Zahm
    Keymaster

    @ janice

    It would seem that WordPress is failing to properly update the plugin…

    When you say you completely remove the connections folder and then install a fresh copy. Which method do you use to install the fresh copy? With WordPress or FTP?

    WordPress is still functional otherwise with Connections active, yes? Can I get a temp admin account?

    09/23/2013 at 9:31 pm #269771
    janice
    Participant
    This reply has been marked as private.
    09/23/2013 at 9:37 pm #269772
    janice
    Participant
    This reply has been marked as private.
    09/23/2013 at 10:13 pm #269778
    Steven Zahm
    Keymaster

    @ janice

    Ok, I think you’re fixed up now.

    09/23/2013 at 10:21 pm #269779
    janice
    Participant

    Thank you Steven , much appreciated :)

    09/24/2013 at 10:19 am #269833
    Steven Zahm
    Keymaster

    No problem!

    Have you left a review? If not and you have a moment, I would truly appreciate one as they really do make a difference. Many thanks in advance!

    http://wordpress.org/support/view/plugin-reviews/connections

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Viewing 9 posts - 1 through 9 (of 9 total)

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