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Tagged: 8.3.1, plugin conflict, wordfence
- This topic has 5 replies, 2 voices, and was last updated 11 years, 1 month ago by
Jennai Patterson.
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AuthorPosts
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07/13/2015 at 12:51 am #339952
Jennai Patterson
ParticipantI have all of your products and am using circled right now. ANYTHING I do in connections is painfully slow to load. I have less that 30 entries, and just doing a search under “manage” to find a certain member takes longer than 3 minutes to return results. Editing an entry is abo9ut the same, and saving is just as long. This is just horrible to deal with. I don’t have any excess plugins going, I have optimized the site and done everything I can think of. Suggestions?
07/13/2015 at 1:03 am #339953Jennai Patterson
ParticipantI figured it out. It was Wordfence Security holding everything up.
07/13/2015 at 8:59 am #339962Steven Zahm
Keymaster@ Jennai
Good to hear you found the source of the issue! Was it only affecting Connections or your whole site? I have been on many, many, sites where users had Wordfence and I’ve never seen that. Did you deactivate Wordfence or was there a specific setting that was the cause? Sorry for all the questions, trying to determine if there is some sort of plugin conflict.
07/13/2015 at 9:22 am #339964Jennai Patterson
ParticipantIt seemed to only happen once I went in to start editing entries. Once I did that, everything slowed to a crawl (the entire site). It could have been a setting in there somewhere. I’ll try re-activating and going through it a bit at a time when I have some patience :) Everything is working like a DREAM now. I LOVE this set- you guys are fantastic!
07/13/2015 at 11:41 am #339971Steven Zahm
Keymaster@ Jennai
Thanks!
If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
https://wordpress.org/support/view/plugin-reviews/connections
07/13/2015 at 12:25 pm #339974Jennai Patterson
ParticipantDone! :)
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