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- This topic has 16 replies, 2 voices, and was last updated 11 years, 9 months ago by
Steven Zahm.
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AuthorPosts
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10/29/2014 at 5:51 pm #308489
Sergio Domeyko
ParticipantHello
I just bought the template pro pack and have extra coding showing under the map and below that the card shows again without the map.
See attached image please.Thank you
Sergio
Attachments:
You must be logged in to view attached files.10/30/2014 at 9:14 am #308500Steven Zahm
Keymaster@ Sergio
re: extra coding showing under the map
It appears you may have been copy/pasting shortcode options from this website. When you do this using the WordPress Visual post editor you also paste the underlying HTML. This isn’t an error or issue with Connections, it’s just how the WordPress Visual editor works. When you copy/paste from a webpage you should also switch the post editor to the Text tab first.There are two options:
- Edit the page where the
[connections]shortcode is, switch the editor to the Text tab and remove all HTML from around and within the shortcode. - Delete the entire shortcode and manually retype it.
re: below that the card shows again without the map
It shoulds like you may have the shortcode on the page twice, make sure you have the shortcode on the page only once.Hope that helps!
10/30/2014 at 9:40 am #308502Sergio Domeyko
ParticipantSteven,
I deleted but now I cannot find the connections cmap short code. ooopppps Can you send it my way or direct me to where i can find it?
Sergio10/30/2014 at 10:01 am #308542Sergio Domeyko
ParticipantFor some reason none of the businesses are showing on the website. They still show as uploaded on the connections dashboard but nothing on website.
10/30/2014 at 10:45 am #308544Steven Zahm
Keymaster@ Sergio
The shortcode is
[connections]. Just put that back on your page and save it. Here’s the link to the QuickStart. See Step 4.10/30/2014 at 10:53 am #308545Sergio Domeyko
ParticipantThis reply has been marked as private.10/30/2014 at 10:55 am #308546Sergio Domeyko
ParticipantThis reply has been marked as private.10/30/2014 at 10:56 am #308547Sergio Domeyko
ParticipantThis reply has been marked as private.10/30/2014 at 12:56 pm #308550Sergio Domeyko
Participantthe other thing i just noticed is that on the web everything is aligning to the right. Not sure why
10/30/2014 at 1:29 pm #308560Steven Zahm
Keymaster@ Sergio
re: Is this missing something or have too much?
Only use[connections]nothing else, do exactly what is shown in Step 4 of the QuickStart.Do not add anything else, nothing. What you show in the screenshot will wrap the entire directory in a link to a doc page on my site. You do not want to do that.
re: the other thing i just noticed is that on the web everything is aligning to the right. Not sure why
Take a moment to vist the cMap page:
http://connections-pro.com/add-on/cmap/You’ll notice the designed to show everything right aligned.
- Edit the page where the
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