The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
I’ve been using Connections for over three years to display shop, events and market listings on my site. Unfortunately all of my entries and categories have suddenly disappeared.
Do you know what may have caused this or have any ideas of how to bring back all the entries? If not, I’m willing to start again but can’t currently as I’m unable to add categories – do you have any ideas around this also?
I can’t see the entries in the back-end of the site when I go to ‘manage’ and where there were three categories in the top right drop-down of that page now there are none.
There are no categories shown in the categories page and I also can’t add categories – I’ve tested and while it says category successfully added, these don’t appear.
A long-shot, but do you think updating WordPress may solve the issue? I just don’t want to make other plugins go wrong in the process of trying to sort this…
.
