Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Free Support
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Tagged: 0.7.8.1, csv import
- This topic has 22 replies, 3 voices, and was last updated 12 years, 9 months ago by
Steven Zahm.
-
AuthorPosts
-
09/12/2013 at 11:57 pm #269075
Wende
GuestHi, I just purchased the pro bundle and am trying to import my database of around 350 students. I am running into some issues and am hoping you can help…
1. It does not appear there is a way to import the photos within the csv. Is this correct? This is a big deal for us since this is a photo directory and we have 350 photos that are managed directly within our database.
2. If the answer to #1 is yes, then is there a work around? For example, is there a way to use the form to have users put in their own photo? This would involve the person uploading a photo that would get added on to their existing listing (which we would create when we import the csv with all their contact info)
3. If a photo gets added to a listing, would the photo get wiped out the next time we import an updated csv file?
4. What is the correct format to use in the “Visibility” column of the csv?
5. I am also having trouble getting the import to work properly, it only brings in 30 records out of the 350. I see there are many other posts on this same issue so I can look around the forum for a solution. If there is a good post that might save me some time trying to figure this out please point me to it.
I really love the plugin so far and hope there is a way to get past this stuff. thanks in advance for your help!
09/13/2013 at 1:30 pm #269103Steven Zahm
Keymaster@ Wende
1. Correct, CSV Import does not import images.
2. You wouldn’t use Form, you would use Link. Form is to support moderated submission from unregistered site visitors. Link is to allow a user to maintain their own entry, such as adding a photo.
3. Not sure I understand the question… CSV Import is for importing only. It does not wipe or update existing data.
4. The column header name for Visibility doesn’t matter, but I do suggest “Visibility” so it is easy to recognize. The row values can be ‘unlisted’, ‘private’ or ‘public’ … no quotes.
5. Here an excellent FAQ that deals with the issue and resolves it for nearly everyone.
I hope I’ve thoroughly answered your questions!
09/13/2013 at 1:56 pm #269111Wende
GuestThanks for your answers! I’ll check out the FAQ you pointed me to. I have some followup questions below:
#2. I like the idea of using Link to let users maintain their own info. I’ll investigate that further. However, for this to work for us we would need to be able to export the data to a csv so that we can use it for mailings etc. Is this possible? If so, then I think we could use Connections as our database. (For reference, we currently have a separate online form that members submit to update their contact info, this feeds into an excel database. The database then is used to create mail merges for mailings etc, as well as the csv that I’m using to load the initial data into Connections.) We would still have the issue of getting all the current photos in our database into Connections which sounds really labor intensive, I’ll have to think more about that. Any suggestions are greatly appreciated!!
#4. Is the Visibility indicator an all-or-nothing deal, or can you specify by field? For example, we have some members that want to be listed with their address, but they want their phone number to be unlisted. Is it possible to specify this in the csv Visibility column?Thanks again,
Wende09/13/2013 at 4:38 pm #269149Steven Zahm
Keymaster@ Wende
2. This is the csv export script another user whipped up for their own use. You might be able to use it. You would have to come up with a method to “marry” the entry table with the email table unless you only really need to get at the email addresses in which case you would only need to export the email table. Sorry, no suggestions on the photos…
4. Yes, all or nothing because that sets that entry level visibility not the entry data specific visibility. Those default to public.
09/16/2013 at 10:23 am #269256BDXAdmin
ParticipantHi Steve, I still can’t get all my records to import after trying to follow the FAQ you pointed me to.
Here’s what I tried:
1. added the suggested code to the .htaccess file. I wasn’t sure where to add it so I tried it in a couple of spots and got the (500) error each time when trying to bring up my website home page. I was adding the code to the .htaccess file in my root directoy. I notice when I searched there are a couple other spots that have .htaccess files, here are the search results:
/public_html/.htaccess
/public_html/wp-content/plugins/font/.htaccess
/public_html/wp-content/plugins/font/font_files/.htaccess
/public_html/wp-content/plugins/connections/includes/libraries/timthumb/.htaccess
/public_html/wp-content/connections_templates/.htaccess
should I be trying the code in one of other files listed above instead?
2. I was also going to try the code in the php.ini file, but when I search for that in my cpanel file manager, nothing comes up.Can you point me in the right direction to get this resolved?
thanks!09/16/2013 at 11:49 am #269260BDXAdmin
ParticipantI have discovered that the PHP configuration can only be customized by the server administrator. I have no idea how I’d go about requesting a change or whether it could even be accomodated. Here are the default settings:
max_execution_time– Maximum execution time of each script, in seconds– 90
max_input_time– Maximum time each script may spend parsing request data– 60
memory_limit– Maximum amount of memory a script may consume (128MB)– 128M
upload_max_filesize– Maximum allowed size for uploaded files– 64MIs there a workaround to get the import to work under these settings? Let me know what you recommend. Thanks!
09/16/2013 at 1:32 pm #269282Steven Zahm
Keymaster@ BDXAdmin
I just emailed you directly with an alternative solution. Please let me know if you do not receive that email.
09/16/2013 at 3:20 pm #269292BDXAdmin
ParticipantHi Steve, the updated csv import extension worked!! Note that at the end of the upload it did not give me a message with the number of records that were imported, but instead brought me directly to a page on my website. But when I went back to the Connections Admin and looked, all the records were loaded. Thanks!
I have a followup question with respect to importing images (question number 1 in my original post above). I’ve figured out I can use siteshot to display my images in the directory since most of my images are stored out on the web. This would allow me to use the “website” field to import my photo locations via csv import so that I wouldn’t have to separately upload all 350 student photos! I can do some further testing, but wondering if you know whether using this feature will greatly slow down the loading of pages for our directory users? I’m using the slim plus template.
Thanks again for your help!
09/16/2013 at 3:51 pm #269295BDXAdmin
ParticipantOne additional follow on question: when I import the web location using the “website” field, the field is now displaying in the directory in addition to the siteshot photo. Is there a way to hide the website field so it doesn’t show in the directory listing?
09/16/2013 at 3:59 pm #269297Steven Zahm
Keymaster@ BDXAdmin
Great to hear!
Interesting solution, using SiteShot. The images are created using a third party service; WordPress.com. There shouldn’t be a slow down as they’ll create the thumbnail and have it cached for serving. If they do flush the cached thumbnail, you will get their placeholder image until the thumbnail is recreated. usually by the time you refresh the page the thumbnail has been created and will be served. In the end, this could actually have a net page speed decrease; which would be good.
-
AuthorPosts
You cannot reply to this support topic. Please open your own support topic.
