Updating website and Connections

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

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Viewing 3 posts - 11 through 13 (of 13 total)
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  • Author
    Posts
  • 02/19/2019 at 10:16 am #485008
    Murray Summers
    Participant

    Symptoms are the same. I’ll try the original suggestion.

    02/20/2019 at 3:44 pm #485269
    Murray Summers
    Participant

    OK – here’s what happened. I logged into the administrative console to manage my connections list before trying any of your previous suggestions. On the landing page for Connections, there was an alert that the database needed updating followed by a link to Update. For grins, I clicked that button. It worked! So I’m set and you can close this thread. I guess that this was the better way to do things anyhow.

    Thanks for your help.

    02/21/2019 at 8:56 am #485331
    Steven Zahm
    Keymaster

    That great to hear!

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Viewing 3 posts - 11 through 13 (of 13 total)
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