Updating website and Connections

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Viewing 10 posts - 1 through 10 (of 13 total)
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  • 02/07/2019 at 2:06 pm #484009
    Murray Summers
    Participant

    I installed Connections on my website several years ago, and have kept it updated for several years. Currently I am running version 8.5.11 and WP 4.9.9. I want to update to WP 5.03 but am worried about compatibility issues. So I have 3 questions for you –

    1. Will 8.5.11 still work OK in 5.0.3?
    2. Will 8.3.7 work in WP 4.9.9?
    3. If I completely rebuild the site, can I easily get the data out of my old site into the latest version 8.3.7?

    Thanks much!

    02/08/2019 at 11:56 am #484094
    Steven Zahm
    Keymaster

    RE: Will 8.5.11 still work OK in 5.0.3?

    Sorry, I have no way of knowing. I do not back test old versions of Connections against newer versions of WP. Only the latest version of Connections is supported. I maintain support for three major version backwards for WordPress. For example, the latest version of Connections is 8.37 and is compatible with WP 4.7.12 and newer (4.7.12, 4.8.x, 4.9.x and 5.0.x).

    RE: Will 8.3.7 work in WP 4.9.9?

    Same answer as my previous.

    RE: If I completely rebuild the site, can I easily get the data out of my old site into the latest version 8.3.7?

    Hmmm… CSV Export was added in the 8.5 and had some tweaks thru 8.5.9 with other tweak in even newer versions. So, if you have 8.33.7 installed, the way to get data out would be thru a tool such as phpMyAdmin usually found in the web host control panel.

    Not sure if this helps, but I hope it does!

    02/09/2019 at 8:57 am #484142
    Murray Summers
    Participant

    Thanks Steven, and sorry about the version number confusion on my part. So now it seems I have to decide which I should do first: update WP or Connections? Anyhow, your support is excellent and appreciated.

    02/09/2019 at 11:29 am #484147
    Murray Summers
    Participant

    I think I’ll do the WP update first. That way if things go sideways, I’ll more likely be able to access my backup plugin to do a restore. I realize that this is way off topic!

    02/11/2019 at 9:59 am #484352
    Steven Zahm
    Keymaster

    Yes, I would update WP first and then Connections.

    02/18/2019 at 1:44 pm #484874
    Murray Summers
    Participant

    I have updated first WP, then Connections and things seem to be working! Thanks for your help. But now I am seeing a message “NOTICE: Connections database requires updating. START” (which is a link). When I click “START” after a few seconds, I get a message that the page does not exist (on a page that looks like the Connections search page). Any idea what is causing this?

    02/18/2019 at 2:20 pm #484877
    Steven Zahm
    Keymaster

    RE: I am seeing a message “NOTICE: Connections database requires updating. START” (which is a link). When I click “START” after a few seconds, I get a message that the page does not exist (on a page that looks like the Connections search page). Any idea what is causing this?

    Ok, are you being redirected to the frontend of the site, meaning you longer in the WordPress admin. If you are that would be the theme’s search results page.

    Try temporarily deactivating every plugin, including Connections. Then activate Connections, switch the to Twenty Seventeen theme and then do the upgrade. Does that help?

    02/18/2019 at 3:24 pm #484921
    Murray Summers
    Participant

    OK – I’ll give it a try!

    02/18/2019 at 3:28 pm #484922
    Murray Summers
    Participant

    The URL that is in the address field for that page is “mydomain.com/”admin.php?page=connections_manage\”. Would your suggestion still apply?

    02/19/2019 at 8:57 am #484997
    Steven Zahm
    Keymaster

    Can you try deactivating and activating Connections again too. You should try that first.

    In regards to my previous suggestion, yes, temporarily deactivating other plugins is always a good first step in troubleshooting issues like these because it eliminates numerous possible other conflicts.

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