The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I just updated to the new CSV import and imported 199 records into a membership database. I’m currently running version 8.35 of the Connections plugin. When I go to view the results I’m not seeing the name or organization for each individual. Any suggestions on what I need to edit? Thanks!
When you edit the entry in the admin, are the names present?
Steven – I do see the name and organization in the Edit screen. I’ve attached a screenshot for you.
Ok, my best guess is that the theme has styles applied which is hiding the name/org/depart fields.
You’ll need to share a link to your directory with me so I can view it and determine that is indeed the issue and offer you a specific fix to get those fields to display (I bet the fields are there, just hidden by the theme).
I have an update to the theme that was released today that I need to apply first. Let me get that done and I’ll let you know if that makes any difference first. Thanks.
You must be logged in to reply to this topic.