Unable to Add New Entry

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: not resolved

Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • 04/27/2017 at 2:05 pm #421330
    B. J. Hanneman
    Guest

    When I try to add a new entry I receive the following error: “Internal Server Error”
    My WordPress is version 4.7.4
    My Connections plugin is version 8.6.4

    04/28/2017 at 9:39 am #421390
    Steven Zahm
    Keymaster

    @ B. J. Hanneman

    My first guess is that the memory assigned to PHP is getting exhausted. Try increasing this. Here’s is a link to a blog post which explains how.

    http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    Different method work for each host. I suggest starting at the top and working your way down the list. I suggest 128MB.

    Hope that helps. Let me know.

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.