Unable to add new entries

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , ,

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 01/12/2016 at 11:02 am #360856
    Christine Budzowski
    Participant

    After updating to newest WordPress version we had trouble logging in through our membership software WordPress plugin. Fixed that problem but now it seems we cannot add entries either to our school or our member directories. ERROR: Entry could not be added.

    Web site is http://ifsguild.org/FengShui/

    We were running the Excerpt Plus template but recently moved back to default and are customizing it, but that’s front end stuff.

    Help is most appreciated. Thanks.

    01/12/2016 at 5:22 pm #360914
    Steven Zahm
    Keymaster

    @ Christine

    If you updated to WordPress 4.4, you need to update Connections. I see you are running a slightly older version of Connections, 8.5.4 which is not compatible with WordPress 4.4.

    Hope that helps, please let me know.

    01/12/2016 at 6:27 pm #360917
    Christine
    Guest

    Thanks Steven, that did the trick.

    01/12/2016 at 6:29 pm #360919
    Steven Zahm
    Keymaster

    @ Christine

    Great to hear!

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

You cannot reply to this support topic. Please open your own support topic.