Submitted entires not appearing in Moderate area

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 12/09/2013 at 3:07 pm #275007
    Mary
    Guest

    We’re experiencing problems with people submitting an entry on the front-end of the site.

    This is the page in question: http://vconstage.com/submit-your-bio/

    Some entries people submit go into the Moderate queue. Others are not. I just tried replicating the problem on my computer. I tried submitting an entry through Internet Explorer and through Firefox, both on Windows. Both times, I got a message saying my entry had been successfully submitted. However, only the entry submitted through Internet Explorer showed up in the Moderate queue.

    Any idea what is going wrong?

    12/09/2013 at 3:37 pm #275010
    Steven Zahm
    Keymaster

    @ Mary

    My guess is that you are testing while logged in to your site in one browser and not the other. While logged in, submitting an entry will be processed with the same privileges you have in the admin. So if are permitted to add entries without moderation they will not be routed to the moderation queue. The same would apply to your users. I suspect they are logged and and have the add entry without moderation capabilities assigned to their role. If you users submissions should be moderated, adjust their role capabilities on the Connections : Roles admin page.

    I hope that helps!

    12/09/2013 at 3:50 pm #275012
    Mary
    Guest

    Ah, yes. I was logged in with one of those browsers.

    What about people submitting who DON’T have a username with us?

    I think we’re going to reinstall the plugin completely, to see if that fixes the problem. I just dunno why members of the public submit entries that then don’t appear in the moderate queue.

    12/11/2013 at 12:30 pm #275195
    Steven Zahm
    Keymaster

    @ Mary

    That’s should be possible at all. The status is set based on the current user role capabilities which a standard WordPress security function used throughout WordPress itself. If the user isn’t logged in, the will have no capabilities at all so the status will automatically be pending which means it’ll end up in the mod queue.

    Do you have any social media login plugins installed which would allow logging in without a user account? What is the default user role set to? What is that default roles capabilities set to on the Connections : Roles admin page?

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