Some users can't update their entry

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This topic is: resolved

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 04/11/2014 at 1:18 pm #288301
    Matthew Crider
    Participant

    I have connections and links installed on our WordPress site. We have about 60 members that we’ve imported in. However, after testing about 10 plus users (admin, board member and subscriber roles) some of them can’t edit their entry. I’ve checked and there doesn’t seem to be any difference in their user profiles. For instance, one subscriber can edit their entry while another cannot.

    Some users get this message:
    ERROR: You are not authorized to add entries. Please contact the admin if you received this message in error.

    They are, however, authorized because others of the same role can edit their entry.

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    04/13/2014 at 11:17 am #288395
    Steven Zahm
    Keymaster

    @ Matthew

    I have not encountered this before … I would need a temp admin account so I can login to see what the issue might be.

    04/14/2014 at 12:56 pm #288528
    Matthew Crider
    Participant

    Thanks for the offer but I’ve figured it out. :)
    After my post I kept thinking about the “link” plugin. I checked the user’s entry’s and realized that there was no email address listed in their directory entry. I must have left a few off of my CSV import. When I added their user email address and logged in with their account “link” was able to make the connection to their profile. So, it’s all good now. Thanks!!

    04/14/2014 at 4:24 pm #288535
    Steven Zahm
    Keymaster

    @ Matthew

    Great to hear you figured out the issue!

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