show map not working

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Viewing 10 posts - 1 through 10 (of 28 total)
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  • Author
    Posts
  • 08/03/2013 at 11:56 am #266400
    bobo2013
    Participant

    Hi
    I just purchased cMap and activated it.
    But, when I click on show map of a user it doesn’t do anything.

    08/04/2013 at 7:40 am #266416
    bobo2013
    Participant

    any help in here ?

    08/04/2013 at 9:10 am #266426
    Steven Zahm
    Keymaster

    @ bobo2013

    Yes, there’s help here. I was away yesterday … taking my son to the zoo. It was Saturday in my little part of the world :)

    Without a link to your directory it’s hard to say what the issue will be. There’s a few reason the map would not work. Let go thru them…

    1. The theme does not have the wp_footer() template tag in its foot. If the theme does not have this, this will break many plugins that require it.

    2. There could be a fatal javascript error in another plugin or the theme which is causing other plugin’s javascripts to not run. You can check this by loading your site into Chrome, hitting the F12 key and then clicking the Console tab. If there are errors listed here, they could be why the Map is not working.

    3. The theme or another plugin is also queueing the Google Maps API. When it is loaded more than once, it will often times fail to function correctly. If that is the case, try unchecking the Google Maps API option on the Connections : Settings admin page under the Advanced tab in the Compatibility section.

    Hopefully that helps, please let me know, thanks!

    08/04/2013 at 11:43 am #266431
    bobo2013
    Participant
    This reply has been marked as private.
    08/04/2013 at 10:55 pm #266483
    bobo2013
    Participant

    Hi

    thanks for your help.
    It works now : I added the wp_footer()

    08/05/2013 at 10:58 am #266502
    Steven Zahm
    Keymaster

    @ bobo2013

    Fantastic that is that is great to hear that is working! That template tags is pretty important.

    08/14/2013 at 3:31 pm #267261
    Joshua Thurman
    Guest

    Several cmap functions don’t seem to be working on my site. The “show map” “show notes” and also the alphabetical list at the top of the page. None of them are doing anything when you click. I read this thread and checked to make sure that the wp_footer() tag was present, which it is. I don’t know enough about java script to be able to decipher what’s wrong… help!! :)

    Thanks
    JT

    08/14/2013 at 4:17 pm #267264
    Steven Zahm
    Keymaster

    @ Joshua

    I believe the issue is being caused by the theme. If that is the case many plugins will likely break for you.

    I have a method baked into Connections that can attempt to fix this. Go to the Connections : Settings admin page and enable the jQuery fixer option under the Advanced tab.

    08/15/2013 at 9:24 pm #267358
    Joshua Thurman
    Guest

    Thank you for your reply. I tried that option that you suggested and it hasn’t resolved the issue. I guess that I will need to contact the theme designer. What should I tell him is the issue?

    Thank you for your help!
    JT

    08/15/2013 at 9:32 pm #267359
    Steven Zahm
    Keymaster

    @ Joshua

    If you left the option on, things do look better as the correct version of jQuery is being used. However, it looks like you might have disabled the Google Maps API option. Please try re-enabling it.

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