Search doesn't work on global search only if category is selected

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: resolved

Tagged: , , ,

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 02/02/2017 at 3:57 pm #409669
    Jonathan Michaels
    Participant

    Hi There,

    I have a few locations created. When a person is searched by name for example, it shows up only if i am in the location category where this person is located. It seems to not be able to pull up the person from a general search.

    Example: I type “igor” without any category/location selected, it says no results but Igor does exists in a location

    Is there something to do to activate that? I feel like the plguin should do that?

    Thanks for your help.

    Celia

    02/03/2017 at 10:49 am #409782
    Steven Zahm
    Keymaster

    @ Celia

    I took a look at your directory page. I suspect that you shortcode includes the category shortcode option. Is that correct? If so, when you search with a location, you are overriding the category shortcode option with the selected location category ID. So search for igor will only return a result when igor is within the selected category. To have igor display as a result without selecting a category which he has been assigned to you need to remove the category shortcode option. There is second, more complex solution. See this tutorial on how to override the category shortcode option when doing a keyword search for the details.

    Hope this helps!

    02/03/2017 at 5:37 pm #409844
    Jonathan Michaels
    Participant

    Hi Steven,

    THis is my code:

    [connections category=52 enable_category_select='TRUE' enable_search='TRUE' excerpt_length=20 show_profile_link='TRUE' enable_pagination='TRUE' pagination_position="after" page_limit=10 1='%last%"str_select="Select' 2='Location"' str_select_all="Show All Locations" str_work_email="Email" str_personal_email="Email" image_fallback="none"]

    What should i remove to be able to search globally? Or do I have to set it in the settings?

    Thanks for your help.

    Celia

    02/06/2017 at 9:45 am #410198
    Steven Zahm
    Keymaster

    @ Celia

    Remove category=52 from the shortcode, or, follow the instructions in my previous reply for more complicated solution.

    Hoe this helps, let me know.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

You cannot reply to this support topic. Please open your own support topic.