Receiving Upgrade Required message

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: not resolved

Tagged: , ,

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • 07/11/2017 at 4:21 pm #428679
    Linda Kaufman
    Participant

    Hi – I am no longer able to make any updates to my Connections database. I am receiving a message “Upgrade Required!” I clicked on the link to upgrade but it says my database tables are out of date and must be upgraded before I can continue. How do I upgrade my db tables?

    Thank you,
    Linda

    07/11/2017 at 4:51 pm #428680
    Steven Zahm
    Keymaster

    @ Linda

    When you are on the page that says “Your database tables are out of date and must be upgraded…” click the “Start Upgrade” button. It’s blue (unless you’ve changed the admin theme, then it could be another color).

    Hope that helps!

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.