Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
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Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
08/22/2017 at 2:40 pm #43288508/22/2017 at 2:42 pm #432886
JenniferThis reply has been marked as private.08/23/2017 at 11:09 am #432967
RE: Is there a way to automate the WP account creation for each user? For example, for a directory of 500 entries, would a WP account need to be manually created for each user’s entry?
Sorry, no, there is not … that said, you could export the entries using the Email export tool and use that with a CSV bulk user import plugin to add all the users.
RE: After their WP account is created, what happens if their email address is used in an Organization entry as well as an Individual entry? Are they linked to both, or just one?
The linking only occurs when the user logs in. In the event that there are multiple entries which contain the same email address, the user will be linked to the first entry that the database returns as a match. After a link has been made where or how often a duplicate email is used because it will remained linked to that single entry, it will not get linked to multiple entries.
Hope I have answered your questions thoroughly!
ps. failed user login lockouts are temporary. It is in place only to help prevent brute forcing.08/24/2017 at 10:54 am #433057
Great, thanks for the good answers! You’re the best.
One last question:
- Is there any way to link just one more entry to one email address?
PS – I am still locked out — is that normal? I only ask because it’s been more than 24 hours. Thx!08/24/2017 at 11:58 am #433067
RE: Is there any way to link just one more entry to one email address?
Sorry, no, it is a one-to-one relationship between the WP User and Connections Entry.
RE: I am still locked out — is that normal? I only ask because it’s been more than 24 hours.
Sorry, it should be only a half hour. I manually removed the locks related to your account/IP address. So you should be able to do a password reset and login in now. Apologies for the trouble!
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