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- This topic has 7 replies, 2 voices, and was last updated 10 years, 10 months ago by
Steven Zahm.
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AuthorPosts
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10/02/2015 at 12:09 pm #349228
MichFM
GuestHi Steven
I have posted this issue on your WordPress plugin page – link yesterday.
I’ve activated the Profile Entry Card template now so you would be able to check the issue.
Thanks for your help!
- Mich
10/02/2015 at 12:21 pm #349229Steven Zahm
Keymaster@ MichFM
Is the template Profile Entry Card active now on your site? The page does not seem to be loading. Is that the issue you are experiencing?
Can you go to the Connections : Tools admin page and click the System Info tab, scroll to the bottom and generate a temp remote view URL and share it with me?
10/05/2015 at 12:27 pm #349437MichFM
GuestHere’s the link: System info
10/05/2015 at 1:15 pm #349441Steven Zahm
Keymaster@ MichFM
Hmmm… everything looks good. Can I get a temp WP admin account so I can take a closer look?
10/06/2015 at 10:33 am #349565MichFM
GuestThis reply has been marked as private.10/06/2015 at 11:19 am #349570Steven Zahm
Keymaster@ MichFM
The issue is that you had this in the bio field for the Canton entry.
[connections id='6' order_by='id|SPECIFIED']The bio and notes field= do support shortcodes but you should put the
[connections]shortcode in it. In this particular case… you created an infinite loop. Theid=6is the Canton entry so trying to an entry within itself will just keep repeating until the server runs out of resources.I remove the shortcode from the entry now it works fine.
Hope that helps!
10/06/2015 at 11:48 am #349571MichFM
GuestThank you, Steven!
10/06/2015 at 5:07 pm #349594Steven Zahm
Keymaster@ MichFM
No problem!
If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
https://wordpress.org/support/view/plugin-reviews/connections
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AuthorPosts
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