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Tagged: 0.7.6.4, image_height, image_width, page_limit, Tile Plus
- This topic has 4 replies, 2 voices, and was last updated 13 years, 4 months ago by
deborah.
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AuthorPosts
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04/13/2013 at 10:05 am #256909
deborah
ParticipantI have now now installed Tile Plus 3 and the latest version of Connections and I am having a couple of problems.
PROBLEM 1 – old design showing on web page
Although in the ‘template’ section the current template shows as Tile Plus 3, you can see from my webpage that it is still showing the old design: http://blackbloggersnetwork.co.uk/directory/directory/ as on my other domain where I have Tile Plus 3 installed it is showing the new design: http://blackbritishacademics.co.uk/directory/pg/1/.
PROBLEM 2 – wrong size images being displayed
The images on the tiles should be 200×150 and this setting did not change after upgrading to Tile Plus 3. But nonetheless the images on the tiles are a different size and I am not sure how to change them. I have tried deleting the image in the ‘manage entry’ screen and then uploading it again but this does not work – the wrong size is still showing on the webpage.
How can I fix this?
Thanks
04/13/2013 at 10:54 am #256913Steven Zahm
Keymaster@ deborah
Both sites are indeed running the latest. However your one site has a JavaScript error unrelated to Connections or the Tile Plus. Load the site in Chrome, hit the F12 key and click the console tab. You’ll have to resolve those error. Best guess it is the theme. You’ll have to contact the theme dev to ask them resolve the issue.
Because users had a difficult time understanding that Tile PLus required a specific image size and did not understand how to correctly change the image settings, Tile Plus 3.0 now forces the size. To force Tile Plus to use the settings, add the following to your shortcode:
image_width='' image_height=''
04/13/2013 at 11:07 am #256926deborah
ParticipantI am trying this shortcode:
[connections page_limit="15" image_width=''200" image_height=''150" ]
The pagination part is working but not the image size. It is a bit confusing to know how to combine shortcodes – have I made an error here?
Thanks
04/13/2013 at 11:18 am #256927Steven Zahm
Keymaster@ deborah
The size goes between the single quotes, not after and you shouldn’t add a double quote after the number. For example:
Instead of this:
[connections page_limit="15" image_width=''200" image_height=''150"]
You should be doing this:
[connections page_limit="15" image_width='200' image_height='150']
04/13/2013 at 11:24 am #256928deborah
ParticipantGreat – I am almost there! I have made the tile size a little larger and reduced the image size slightly but it still looks a bit messy. How can I move the blog title from the bottom of the tile to the top?
Thanks
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