The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
In January I bought a Pro Pack – Single Site license. I use Connections on our intranet site. In the last weeks we have changed the domain several times and also the SSL certificate. Now I get the message that the license activation limit has been reached. Therefore I tried to delete the old domain names from the purchase history. Unfortunately this did not help. Is there a possibility that I can still use the licenses?
What is the old and new domains?
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