The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Do you have Form activated and configured? It sounds like you might need to use that extension. My guess is the membership plugin is doing the redirecting. BY default the add/edit links will resolve to the user’s admin profile page. Membership plugins generall have an option to block access to that page.
With Form installed and configured, the add/edit links will instead resolve to the page set as the directory home page with a form where the user can edit their directory.
If you have Form installed and configured, make sure the directory home page is set to the directory home page (where the
[connection] shortcode is) and not set to the welcome page.
Hope this helps, let me know.
ps. The directory home page setting is found on the Connections : Settings admin page under the General tab.
God bless your soul. Hours of frustration because we changed the page where the connections directory was. Once I went in and directed to the new page, it worked fine.
Great to hear this is resolved!
You cannot reply to this support topic. Please open your own support topic.