Not updating existing records when importing

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 07/21/2016 at 8:18 am #383675
    Tom Niekamp
    Participant

    Hi,

    When i am importing a csv file it does not update the existing records. It makes new ones. The problem is when mapping the fields for importing i cannot select the Entry ID.It stays on ‘do not import’. I am using the latest version Versie: 8.5.20.

    Thx. Tom

    07/21/2016 at 9:49 am #383676
    Steven Zahm
    Keymaster

    @ Tom

    Which version of the CSV Import extension do you have installed? Is see the original purchase was in 03/02/2014 that put the version at 1.0.4. Support for updating was not introduced until version 1.1. If you’re still using the older 1.0.4 version, you’ll need to update to the latest.

    Hope that help, let me know.

    07/21/2016 at 10:03 am #383682
    Tom Niekamp
    Participant

    Thx that helped! Bought latest version and it works. Thx!

    07/21/2016 at 10:16 am #383685
    Steven Zahm
    Keymaster

    @ Tom

    Great to hear!

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