The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
Just purchased the Slum Plus theme, installed and activated the plugin but it is not showing up in my admin panel (dashboard).
Could you attach a screen capture showing the template activate on the Plugins admin page and a screen capture of the System widget on the Connections : Dashboard admin page?
Edit the page where you added the
[connections] shortcode, switch the editor to the Text tab and remove the
<pre> tags from around the shortcode.
That should fix it up.
Please do no reply to the email auto-responder, replay back here in the forum. Thanks!
Slim Plus will automatically create images from the source image that are
120px x 100px. It does not use the pre-cached image sizes created when you add a new image. You will have to pre-process the image, scale and crop. If you upload a pre-cropped image using the same ratio (6:5) that would work too. For example, images with the dimension of 200px x 167px or 110px x 92px. Here’s the math…
( width / height ) * new-height = new-width
( height / width ) * new-width = new-height
Hope that helps!
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