Multisite Settings

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • 08/06/2014 at 1:10 pm #299899
    Susie
    Guest

    Hi Steve,

    Hope you are well! I’ve installed the Connections Excerpt-Plus plus Form and Link extensions on our site, and they are awesome for our nonprofit’s directory needs.

    When I converted the site into a multisite (crossing my fingers it would work), only the site users stayed in the directory. New network-level users can’t view the directory nor create new entries.

    Do you know of a fix for this, or do I need to de-multisite the site in order to get the directory to recognize all users? Any help is appreciated!

    08/06/2014 at 1:11 pm #299900
    Susie
    Guest

    Hi there,

    I should also add that I deactivated the Connections plugins & related plugins at the site level, then enabled them at the Network level.

    08/06/2014 at 1:48 pm #299908
    Susie
    Guest

    RESOLVED

    Thanks; I actually discovered a fix and thought I’d share it here. Installing the plugin “Multisite User Management” (http://wordpress.org/plugins/multisite-user-management/) which automatically registers network users on the sites, solved the problem.

    Now everyone’s in the directory! Thanks!

    08/07/2014 at 9:08 am #300001
    Steven Zahm
    Keymaster

    @ Susie

    Great to hear you found a solution! I was just getting ready to buckle down to see if I could find one too.

    If you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
    http://wordpress.org/support/view/plugin-reviews/connections

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