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Tagged: 0.7.9.3, cMap, Mobile, Responsive
- This topic has 3 replies, 2 voices, and was last updated 12 years, 9 months ago by
Steven Zahm.
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AuthorPosts
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11/05/2013 at 2:44 pm #273060
Walden
ParticipantConnections has been wonderful to work with and, while I am a real novice, I have been able to figure my way so far.
Now I am stuck.
Site looks great on my desktop and my husband’s android tablet. I recently checked the site on a friends desktop computer and you can only see the left side of the cmap entry. The only way to see the right side is to put your cursor in the search field and space across to get the right side to show. (I have the width set to 525.) Then, I had a customer call to tell me that he was having the same problem on his ipad. On my Galaxy SIII, I had noticed that when the phone is upright, you can only see the logos but it is fine when oriented horizontally. Just figured there is only so much you can do when the screen gets that small.
Any help would be most appreciated. If you want to check the site on your setup, it is http://www.WhatsForSale.com.
11/05/2013 at 3:57 pm #273061Steven Zahm
Keymaster@ Walden
Update cMap to version 3.0.x. It is a free update that can be found in you Purchase History. The template installation has changed a bit since you last installed cMap, please follow the update/installation instructions carefully.
That should fix it up nicely.
11/05/2013 at 4:22 pm #273065Walden
Participantwell, uh, how embarrassing!
Am always careful to update Connections when you have an update…did not consider the template.
Have updated and it seems to have worked on my phone so assume it will work with customer.
Thank you very much.
11/05/2013 at 4:27 pm #273067Steven Zahm
Keymaster@ Walden
Yep, it should work fine for them too.
Glad I could help!
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AuthorPosts
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