Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
09/17/2014 at 4:54 pm #304414Kelly DallingParticipant
Hi, I’ve been having a problem on the admin side of the plugin since the latest update. In the Connections->Manage screen I preformed an entry search of my (70) listings which gave me a result of two listings. Which is fine. But now I can’t get it to clear the search results to show me the full 70 listings again. I can see they are still there, and they are visible on the public site no problems, but I want to edit one of the listings and I can’t get it to deliver that entry to me. If I perform another search it gives me zero results because its only searching the two that were delivered to me from the previous search. It seems to be some problem caching the search results or something. Any ideas?09/18/2014 at 10:00 am #304447Steven ZahmKeymaster
Keyword searches are not cached so clicking the Connections : Manage link in the admin sidebar nav should clear it.
What is cached, per user, are the filters, the three drop down on the upper left. make sure all of those say
Show All ...and click the
Filterbutton. Another user cached filter are the three links above the select drop downs, click the
Alllink. Now all the filters are reset and you should be able to view all entries again.
Hope that helps!09/18/2014 at 4:28 pm #304475Kelly DallingParticipant
Hi Steven, fixed! Lol sorry I didn’t even notice one of the drop downs was selected because I used the search entries box. But yes, that was the problem. Doh! Thank you. Really appreciate you coming back to me so quickly!09/18/2014 at 7:47 pm #304491Steven ZahmKeymaster
If I have not asked and you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
You cannot reply to this support topic. Please open your own support topic.