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The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
I am trying to update a logo for one of my entries. It updates in the back-end but not on the website itself. Tried clearing the browser cache but it still shows.
Any ideas what could be the problem?
Are you using any page caching plugins such as W3TC?
Yep, using W3TC!
I know you said you clear the browser cache, but did you clear the W3TC cache after uploading the new logos?
btw, W3TC is a great plugin, use it on this site. Just not the page cache because of the store. I’m pretty interested what premium features are being released as part of the annual subscription that is being shown as part of the latest update.
I managed to change a few settings on the W3TC, cleared the cache too and it seems to work now.
Didn’t know they were bringing out a premium edition, would be interesting. I use with MaxCDN and I noticed a big improvement speed wise. Was also looking to going with a dedicated WordPress host, little bit costlier but I think its worth it!
Thanks for your help again,
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