Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Free Support
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
- This topic has 5 replies, 2 voices, and was last updated 10 years, 7 months ago by
Steven Zahm.
-
AuthorPosts
-
01/04/2016 at 1:29 pm #359853
Christopher Bogenschutz
ParticipantI recently upgraded from what I think was 8.1 to the latest version. The upgrade seems to be fine except I can no longer get the logo to appear on listings. I upload a photo and a logo and only the photo loads. I am able to see both in the admin section but not on the public side so it shouldn’t be an upload perms issue. Thoughts?
Example of listing NOT showing both: http://www.1000islands-clayton.com/stay-thousand-islands/campgrounds/name/northern-marine-park-campsite/
Example of listing showing both: http://www.1000islands-clayton.com/member-directory/name/1000-islands-harbor-hotel/
01/04/2016 at 3:13 pm #359879Steven Zahm
Keymaster@ Christopher
My best guess is that shortcode used on those two pages are different. Can you please share the exact shortcode used on these two pages?
01/05/2016 at 10:00 am #359962ParticipantCampgrounds Code (not displaying logo)
Shortcode for: http://www.1000islands-clayton.com/stay-thousand-islands/campgrounds/
[connections str_work_addr=Address: str_work_phone=Phone str_work_fax=Fax str_work_email=Email connections str_bio_show='Click Here For Business Description' connections str_bio_head='Business Description' connections str_bio_hide='Close Description' str_image='Photo Coming Soon' show_contact_name=FALSE connections category='26']
Motel Code (displaying logo):
Shortcode for: http://www.1000islands-clayton.com/stay-thousand-islands/motels-resorts/
[connections str_work_addr=Address: str_work_phone=Phone str_work_fax=Fax str_work_email=Email connections str_bio_show='Click Here For Business Description' connections str_bio_head='Business Description' connections str_bio_hide='Close Description' str_image='Photo Coming Soon' show_contact_name=FALSE connections category='30']
It should be the same code except for the category id number.
Shortcode for complete directory: http://www.1000islands-clayton.com/member-directory/
[connections str_work_addr=Address: str_work_phone=Phone str_work_fax=Fax str_work_email=Email str_bio_show=Description page_limit=20 show_contact_name=FALSE]
01/05/2016 at 11:47 am #359989Keymaster@ Christopher
Well, the shortcodes are the same except for the category ID but there were errors. I’ve corrected one of them (motel-resorts), below.
[connections str_work_addr='Address:' str_work_phone='Phone' str_work_fax='Fax' str_work_email='Email' str_bio_show='Click Here For Business Description' str_bio_head='Business Description' str_bio_hide='Close Description' str_image='Photo Coming Soon' show_contact_name=FALSE category='30']The errors were minor…
Address:was not quoted, same for a couple other str options and there were several instances ofconnectionswithin the shortcode. That should only be once at the very beginning.Now, for the logo not showing…
I didn’t not notice this the other day., but you have not text in the bio field. The image in the bio field will not be displayed if there is not text. So try adding something to the bio field. I suspect the image will show now.
Hope that helps, let me know.
01/05/2016 at 12:16 pm #359992ParticipantThat seemed to do the trick – the bio field was empty. Thanks!
01/05/2016 at 12:44 pm #359994Keymaster@ Christopher
Great to hear!
If you have a moment, I would truly appreciate a review as they do make a difference. Many thanks in advance!
https://wordpress.org/support/view/plugin-reviews/connections
-
AuthorPosts
You cannot reply to this support topic. Please open your own support topic.