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- This topic has 13 replies, 2 voices, and was last updated 3 years, 2 months ago by kori.
09/07/2016 at 12:33 pm #38997809/07/2016 at 1:32 pm #389987
Everything sounds like it may be setup correctly but the follow statement is a bit confusing because it sounds like the Connections entry is already added with the email address, but, at the same time it sounds like there is no email address added to the Connections entry.
- “I have to manually add the email address inside the “Your Directory Entry” setting page in order for an email to be established./
For the link on login to work, both the email address of the WordPress user logging in and the Connections entry must have email addresses that match.
If you can give more detail on your exact setup and a temp admin login so I can take a look, I am quite certain I can track down the issue and get it resolved quickly.09/07/2016 at 3:06 pm #390090KoriGuest
Thanks for the quick reply. To clear up any confusion, all of my Connections entries have email addresses. I tried registering a new user and used an email address that is already associated with an entry in Connections. The new user that has registered does not link with the Connections entry even though the email addresses match.
I hope that clarifies a bit.
Thanks again.09/07/2016 at 3:21 pm #390097
Are both Connections and Link up to date?
If you can give me a temp admin login so I can take a look, I am quite certain I can track down the issue and get it resolved quickly.09/07/2016 at 3:35 pm #390099koriGuestThis reply has been marked as private.09/07/2016 at 3:42 pm #390101koriGuestThis reply has been marked as private.09/07/2016 at 3:51 pm #390120koriGuestThis reply has been marked as private.09/07/2016 at 3:52 pm #390121koriGuest
Sorry, didn’t mean to double post.09/07/2016 at 4:39 pm #390137
I’ll be login in tomorrow to check this out. Tracking down issues can take quite a bit of time which I’m quickly running out of today. Trying to get a couple updates pushed out which address other small issues.09/08/2016 at 11:38 am #390270koriGuest
@ Steven Zahm
Thanks Steven. Let me know if you need any further information from me.
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