license returned null

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Viewing 2 posts - 1 through 2 (of 2 total)
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    Posts
  • 02/22/2018 at 7:36 am #452699
    Mathew Rowbotham
    Participant

    Hello, I have the camp template which I have 2 licenses for.

    I am trying to activate the license for it using the given license key, I have changed the website address online from my old one to my new one.

    When I input the key (tried copying and pasting and manually inputting) I get “License check response returned NULL” and they key does not activate

    Any idea how I can activate my cMap license key? Any help here is greatly appreciated. Thank you.

    02/22/2018 at 9:53 am #452706
    Steven Zahm
    Keymaster

    @ Mathew

    That error occurs when there is an error communicating with the license server. My guess is that for some reason your web host was not able to connect to ours. I suspect this is temporary and will have resolved itself by the time you read this. If it has not, please let me know.

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