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- This topic has 12 replies, 3 voices, and was last updated 11 years ago by
Steven Zahm.
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AuthorPosts
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08/27/2015 at 1:14 pm #344670
Brett
ParticipantI am using the circled plugin and it works great in Chrome and Firefox.
We still have a lot of users on IE9 however and none of the profiles are displaying. I just see a blank page. Is there a fix for this? Thanks!Attachments:
You must be logged in to view attached files.08/27/2015 at 1:49 pm #344674Steven Zahm
Keymaster@ Brett
Sorry, but I can not determine anything from the screenshot. What I can say is that the Circled template and Connections is compatible with IE9. You can test by visiting the demo page:
http://connections-pro.com/demo/template/circled/
If you share a link to the directory, I’ll take a look.
08/27/2015 at 1:56 pm #344676Brett
GuestThis reply has been marked as private.08/27/2015 at 2:01 pm #344681Steven Zahm
Keymaster@ Brett
When I visit the link it redirects to the login page. I’ll need a login.
09/01/2015 at 9:53 am #345165Brett
GuestThis reply has been marked as private.09/01/2015 at 9:54 am #345166Brett
GuestThis reply has been marked as private.09/01/2015 at 11:37 am #345207Steven Zahm
Keymaster@ Brett
I just visited the site using IE9 and it loads just fine. See the screen capture:
09/01/2015 at 11:39 am #345208Brett
GuestThis reply has been marked as private.09/01/2015 at 1:10 pm #345220Steven Zahm
Keymaster@ Brett
re: The issue is happening with the department drop down menu.
Ahhh, that was a very important detail. If you notice that the search results message also says it is searching by the keyword “Search” when change the category. This is because of a buggy feature in the theme. Read more about it and how to fix it using the Say What? plugin.
http://connections-pro.com/support/topic/import-complete-but-entries-not-added/#post-321511
09/01/2015 at 1:25 pm #345225Brett
GuestThis reply has been marked as private. -
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