Hyperlink on the contacts name shows up but goes to a page does not exist

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 07/15/2015 at 8:55 am #340158
    Jeff VanSyckle
    Guest

    When I click on the users name hyperlink that I want to go to an expanded page, it shows “page not found”.

    Do I need to create a page for each user or can I have it auto create a generic page that loads a specific template for that user?

    Thanks,

    Jeff

    07/15/2015 at 9:24 am #340159
    Steven Zahm
    Keymaster

    @ Jeff

    Generally there are primarily two causes for this…

    One, the directory home page as not set to the same page as the [connections] shortcode was inserted on.

    Two, the directory was added to the same page that was set to the WordPress Front Page. Connections does contain code to attempt to work around this one but does not always work due to numerous configurations that are possible. If you have Connections on the Front page, you’ll have to move it to any other page.

    Does that help? Please let me know.

    07/24/2015 at 7:41 am #341144
    Ryan
    Guest

    I seem to be having the same issue as Jeff. I have installed the plugin and set up categories then proceeded to add entries (all public) and when I went to test the setup I get the page that lists the entries. The problem is when I click on their names the hyperlink takes me to a page that does not exist -> domain.com/index.php/[connections]page/name/(persons-name)/
    I have tried different variations to see if the entries were created elsewhere wit no joy. Please help.

    07/24/2015 at 8:30 am #341145
    Steven Zahm
    Keymaster

    @ Ryan

    No, the issue is different… the cause of the issue is the index.php in the URL.

    I see your web host is still running IIS6. That is pretty ancient and I think not even supported anymore by MS. You might want to discuss that situation with them.

    With IIS6 removing that index.php from the URL can be difficult. The first thing to try is to go to the WordPress Permalink settings admin page and see if you can remove it from the permalink configuration.

    If you can not not, this support thread has a couple of fixes. The very last one should work for you.

    I hope this helps. PLease let me know.

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