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10/24/2016 at 5:17 pm #397086
I have two categories set up for this web site, 2 and 3. This page is supposed to display category 2 only: http://6e3.b79.myftpupload.com/about/advisory-council/advisor-directory/
About halfway down the page Dr. Amy-Jill Levine shows up. When I added her initially I did not assign a category and had no bio for her. I have since assigned her to category 3 and added her bio, but she still shows up in category 2 directory. I deleted the original entry and started over, be somehow that original entry (without the bio) is still showing up. I cleared the cache, brought it up in a different browser, to no avail. Any ideas? If it doesn’t show up for you then I’ll know it’s a quirk with my laptop. Otherwise I’m stumped.
Christine10/24/2016 at 5:31 pm #397087
Did you try making any random change to the page itself and then saving the update?10/25/2016 at 4:15 pm #397309
I tried adding a text module to the page, to no avail.
I have now ‘lost’ the first listing in the Advisor Directory (category 2). He does show up in the Presenter Directory (category 3) http://6e3.b79.myftpupload.com/presenters/ but should be listed in both. I also notice that even though I deleted the listing for Amy-Jill Levine and started over with a new listing for her, the slug reads /name/amy-jill-levine-2/ which may be part of the issue for her showing up in both directories. She shows with the original incomplete listing (no bio) in the Advisor Directory: http://6e3.b79.myftpupload.com/about/advisory-council/advisor-directory/name/amy-jill-levine/
Can I manually clear the database? Or is there some way to force the complete deletion of the original file?10/26/2016 at 1:17 pm #397388
It seems to me that there has to be some type of caching (not Connections) at play here. Can you please give me an admin login so I can take a look? The details can be posted here as a private reply.10/26/2016 at 4:53 pm #397508ChristineGuestThis reply has been marked as private.10/27/2016 at 12:45 pm #397577This reply has been marked as private.10/27/2016 at 2:35 pm #397635
Thank you Steven. It does fix it. I thought I deleted the first Amy-Jill listing. So making it “unlisted” is an elegant solution. I was concerned about that exclusion issue, but now that Amy-Jill is unlisted I don’t have to use exclusions. All around, THANK YOU! I love this product and your great support.10/27/2016 at 2:45 pm #397640
You can delete it now if you need/wish… I just didn’t want to delete any of your content. Tip, you can also Unapprove to send an entry to the mod queue and it will not list too. This can make them harder to find though if you are not checking the mod queue actively. So, unlisted works well.
If I have not already asked and you have a moment, I would truly appreciate a review as they really do make a difference. Many thanks in advance!
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