Form fields & sumbission problem

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This topic is: resolved

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • 07/06/2013 at 6:59 pm #264400
    brian1431
    Participant

    Hi! I have used this plug in for a while and love it. I noticed today that there was a problem submitting the form. I thought maybe it was because I hadn’t done the last update. I did the update but, I am still having the same problem. When someone tries to submit their listing it does not submit. It keeps wanting them to select another category. Also the fields for address 2, address 3, and basically all fields left blank are highlighed in red. I am not sure what has happened. Can you please let me know how to fix this issue? Has the shortcode changed? The shortcode I used is: [connections_form photo='true' logo='true']. I will post the link below. Thanks!!

    http://kcitalians.com/business-directory/add-your-business

    Jody

    • This topic was modified 13 years, 1 month ago by brian1431.
    07/08/2013 at 12:07 pm #264455
    Steven Zahm
    Keymaster

    @ brian1431

    I submitted a few test entries the other day and I did not see any errors? Did they show up in you approval queue? If not, can I get a temp admin account so I can take a closer look?

    07/08/2013 at 1:42 pm #264459
    Jody
    Guest

    Hi! I did receive your submissions. It seems to be a browser issue. It works fine in IE and Google Chrome but, does not work in AOL. Is there a way to fix this? It worked in AOL before. Please let me know. Thanks for your help!!

    Jody

    07/08/2013 at 1:59 pm #264460
    Steven Zahm
    Keymaster

    @ Jody

    AOL Explorer? wasn’t that discontinued way back in 2006 [according to Wikipedia]? Hmmm, maybe you mean AOL Desktop, looks like that might still exist. Neither show up in web market share analytics that I monitor so their usage must be well below 1%. Sorry, but I don’t think I’ll be putting dev effort into making sure it works with AOL Desktop or Explorer… However, if you said it worked before, I’ve changed nothing recently [since Feb 18th] with Form so it is likely an update to another plugin or theme is the cause for the issue. Might I suggest deactivating any plugins you may have added or upgraded before this issue?

    07/08/2013 at 2:05 pm #264461
    Jody
    Guest

    Hi! It is AOL Desktop. I didn’t realize that so few used it so, I won’t even worry about it. LOL..I guess I am unique because I still use it (or I could be behind the times!). Thanks for your help!

    Jody

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