Filter by alphabet not working

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • 03/05/2015 at 10:13 am #321709
    Raymond
    Participant

    Hi Steven,

    I have set the search by alphabet on the dictionaries but when I click a letter it shows no results even though there are entries. When I search in the search field it works fine and shows up!

    Any idea what the issue could be?

    Thanks
    Ray

    http://www.swissgiraffe.com/directory/south-africa/capetown/

    03/05/2015 at 11:21 am #321746
    Steven Zahm
    Keymaster

    @ Raymond

    Hard to say…

    • What are the exact shortcodes you are using?
    • Are you using any Code Snippets that you may have found in the forum?
    • Are you using any type of page caching plugins?
    03/05/2015 at 12:28 pm #321767
    Raymond
    Participant

    Hi Steven,

    I am using Wordfence and Cloudflare for the caching. I turned both off and still had the problem. I’m not using any snippets.

    Here are the shortcodes I am using

    [connections category=52 enable_category_select=false page_limit='20' pagination_position='after' enable_search=true str_work_addr=Address str_work_phone=Phone str_work_email=Email enable_map=true map_frame_height=280 str_note_show='Talking About' str_note_hide='Less Talking About' enable_note_head=false enable_bio_head=false str_bio_show='More Info' str_bio_hide='Less Info' link_format='%title%' map_zoom=14
    enable_category_by_root_parent=true enable_website_link=TRUE show_alphaindex='true' order_by='id|RANDOM']

    Cheers
    Ray

    03/05/2015 at 12:53 pm #321772
    Steven Zahm
    Keymaster

    @ Raymond

    Ok, I’m think it might be the order_by='id|RANDOM' option…

    Yep… just tested it. It is causing an invalid query to be created. I’ll have to push out a bug release release to address it. Look for it in a day or two. It’ll be version 8.2.2. Apologies for the trouble.

    03/05/2015 at 1:22 pm #321775
    Raymond
    Participant

    Hi Steven,

    OK that’s great that you managed to find the issue, no problem at all, these things happen. You do great work on the Plugin!

    Thanks
    Ray

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