Error: Could not insert term into the database

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • 10/22/2015 at 11:38 pm #351483
    Emily
    Guest

    I just installed the Connections Business Directory plugin and I am not able to create categories. When I try to add a category it gives me the error “Could not insert term into the database”.

    10/23/2015 at 10:39 am #351534
    Steven Zahm
    Keymaster

    @ Emily

    There could be many reasons for this:

    • WordPress was unable to write it to the table for the categories.
    • The category you are adding already exists in the parent category it is being added.
    • It is a duplicate category.

    So, when you say you are not able to create categories. Does this mean you can not add additional categories to the “Uncategorized” category?

    If that is the case, my best guess is that the table could not be created when Connections was installed or the table was created but does not have write permissions.

    With that info, is that something you can check? If you do not know how, I can take a look but I will need a temp WP admin login as well as access to the web host control panel so I can look at the database using the phpMyAdmin tool.

    10/29/2015 at 4:24 pm #352400
    Emily
    Guest

    Hi Steven,

    Can you tell me what table needs to have write permissions enabled?

    Thank you.

    10/30/2015 at 10:11 am #352586
    Steven Zahm
    Keymaster

    @ Emily

    Can you tell me what table needs to have write permissions enabled?

    Well, this is hard to explain because it really depends on how the webhost control panel works. But check to make sure the user you setup in the wp-config.php file for the database has write and alter permissions to the database.

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