Email submission form not working

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • 08/28/2013 at 11:31 am #268182
    Kevin
    Guest

    Since the latest WordPress update (3.6), I don’t receive email notifications anymore that a new entry was submitted. I tried adding a SMTP plugin but still not working. Any insight?

    08/28/2013 at 4:31 pm #268209
    Steven Zahm
    Keymaster

    @ Kevin

    Can you verify if any of the other WordPress transactional emails are being sent? Such as new user account and password reset emails.

    08/28/2013 at 5:08 pm #268214
    Kevin
    Guest

    I created a new user an neither the admin or the user received a confirmation email. Odd! Any fix?

    08/28/2013 at 8:45 pm #268259
    Steven Zahm
    Keymaster

    @ Kevin

    If WP can not send email either, my best guess there is something up with your host. One last thing you can try, for a test is install the Check Email plugin. But if creating a user didn’t send email, I doubt the results will be any different.

    08/29/2013 at 2:02 pm #268288
    Kevin
    Guest

    Ok, I fixed the WP transactional emails (wp-register, etc.), but I still can’t generate an email from your plugin. Is it because I don’t have the latest version of the plugin?

    On another note, when will be letter search be fixed in the cMap template?

    08/29/2013 at 2:17 pm #268290
    Steven Zahm
    Keymaster

    @ Kevin

    that could be, what versions are you using? The thing is that Form using the same function, wp_mail(), as the WP transactional emails, so it’s curious one works and the other doesn’t. Have you checked your email logs to see if the receiving host isn’t rejecting them?

    08/30/2013 at 9:20 am #268337
    Kevin
    Guest

    I’m using 0.7.7. on WordPress 3.6.

    Emails don’t end up in Junk, so they are not even generated by the system. Do you want my credentials and take a look at the admin side?

    08/30/2013 at 10:40 am #268342
    Steven Zahm
    Keymaster

    @ Kevin

    Question, when submitting a test entry, you are not logged in to your site, right? If you are, now email is going to be sent because you’re adding an entry with the same privileges as if you were adding an entry in the admin.

    Sure, if you’d like to send me a temp admin account and weel as a cPanel login, so I can do an email trace route. Send the credentials using the contact form at the bottom of the page.

    08/30/2013 at 1:02 pm #268345
    Kevin
    Guest

    Question answered! I was probably adding tests while logged in. Logged out. Fixed!

    08/30/2013 at 4:03 pm #268351
    Steven Zahm
    Keymaster

    @ Kevin

    Great to hear!

    If you have a moment, I would truly appreciate a review as they do make a real difference. Many thanks in advance!

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Viewing 10 posts - 1 through 10 (of 10 total)

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