Desired Plugins Causing Problems.

Support has been upgraded!



The Support Forum is closed. Not to worry!  Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.

Premium Support

Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?

Please open a Support Ticket in your user account.

Click here to open a support ticket.

Free Support

Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.

Please open a new support topic in the WordPress support forums for Connections.

Click here to open a support topic.

This topic is: not resolved

Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • 11/07/2017 at 1:40 pm #440405
    Roger Taylor
    Participant

    Hi.
    I recently purchased you Pro Pack with extensions and templates. However, the cMap template and the Connections Enhanced Categories seem to be causing problems with wordpress’ default editor and advance layout editor whenever they are enabled.

    I would really like to use the template and the plugin but cannot edit my pages when they are enabled. Can you help?

    11/08/2017 at 10:31 am #440515
    Steven Zahm
    Keymaster

    @ Roger

    It sounds like the memory allocated to PHP is being exhausted. This can happen if the hosts default value is too low and a resource “heavy” theme is being used.

    Here’s a link to an excellent blog post which explains how to increase the memory allocation:

    http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    The method that will work for you depends on the web host. I suggest starting at the top and working your way down.

    I hope this helps, let me know.

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.