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01/31/2019 at 9:38 am #483215CuriousGuest
I am looking for a multi-faceted filter function for my directory and after reading several FAQ posts, see that you offer and advanced search addon upon request? Frankly, the only reason I would purchase the Extension Pro Pack is to access this addon, so can you please tell me if there is an additional cost for the advanced seach addon, or is it part of the bundle price? Additionally, you mentioned that you offer support for installation and setup, is there an additional cost for this support as well?
Thanks!02/01/2019 at 11:44 am #483341Steven ZahmKeymaster
RE: o can you please tell me if there is an additional cost for the advanced seach addon, or is it part of the bundle price?
I freely give it as a free addon in the bundled price. The reason it is not officially part of the bundle is because I still consider it a beta product. With the release of WP5, my goal for this year is to build it as a block which can be used and configured in the new editor.
RE: you mentioned that you offer support for installation and setup, is there an additional cost for this support as well?
For me to install and configure it is an additional fee. The reason I offer this service is because the shortcode can be a little complex. But, if you are family with using WordPress shortcodes, you could probably work thru the installation instructions without too much trouble. As I distribute this to each new user I learn new pain points and enhance the instructions to cover those.
I hope this answers your question thoroughly! Let me know if you have any further questions.04/12/2019 at 1:23 pm #489609Jacob PritchettParticipantThis reply has been marked as private.04/16/2019 at 4:12 pm #489996Steven ZahmKeymaster
My apologies! I completely missed your post. Since you just purchased the Widget Pack, I would refund the purchase if you buy the Pro Pack. If you have any follow up questions, please submit a support ticket, thanks!
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