Support has been upgraded!
The Support Forum is closed. Not to worry! Providing the top quality support you expect and we're known for will continue! We're not ending support, just changing where you submit requests. This will provide you with the best experience possible.
Premium Support
Have you purchased an addon for Connections such as one of our premium templates or extensions with a valid license and you need help?
Please open a Support Ticket in your user account.
Free Support
Are you using the free Connections plugin? Don't worry, you are still very important to us! We are still providing you with the same high quality support that we're known for.
Please open a new support topic in the WordPress support forums for Connections.
- This topic has 16 replies, 2 voices, and was last updated 11 years, 9 months ago by
Steven Zahm.
-
AuthorPosts
-
10/30/2014 at 3:02 pm #308569
Sergio Domeyko
ParticipantThis reply has been marked as private.11/02/2014 at 3:28 am #308786Sergio Domeyko
ParticipantOk my friends
I have tried reinstalling this plugin and have created new pages like in step 4 several times and have run this problem by wordpress experts at our hosting company and for some reason the short code is not working. It does not grab the directory and carry it over to the page i have designated. any suggestions or similar problems and the solution would be greatly appreciated. I have been at this since thursday morning.11/02/2014 at 2:24 pm #308816Steven Zahm
Keymaster@ Sergio
Well, that’s odd, because in the first post your screenshot shows it working. Were there any other changes to your site?
Can you please send me a temp admin account? I’ll log in and take a look. The details can be set using the contact link at the bottom of the page. Please include a link to this forum thread so I can relate the two.
11/02/2014 at 2:54 pm #308819Sergio Domeyko
ParticipantThis reply has been marked as private.11/02/2014 at 4:53 pm #308820Steven Zahm
Keymaster@ Sergio
Ok, it was not showing because the following was added to the theme’s
styles.cssfile:#cn-top + .cn-list, .cn-image-style { display: none !important; }This will completely hide the output of the shortcode. I commented it out and now it works fine. Please see your “SVL Team test” page.
Hope that helps!
11/02/2014 at 5:52 pm #308821Sergio Domeyko
Participantthanks a million! Looks great on mobile and desktop! Greatly appreciated
Sergio
11/03/2014 at 8:35 am #308828Steven Zahm
Keymaster@ Sergio
No problem!
If you have a moment I would truly appreciate a review as they really do make a difference. Many thanks in advance!
https://wordpress.org/support/view/plugin-reviews/connections -
AuthorPosts
You cannot reply to this support topic. Please open your own support topic.
