Can't add new Entries to Connections

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This topic is: resolved

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • 03/19/2019 at 1:46 pm #487465
    Linda Kaufman
    Participant

    Hi Support – all of a sudden I cannot add any new entries to my Connections address directory. I just upgraded to WP 5.1.1. I also checked to make sure I had all the latest releases of Connections, Link and Form and I do. Any thoughts?

    Thank you!
    LindaK

    03/19/2019 at 2:12 pm #487471
    Steven Zahm
    Keymaster

    @ LindaK

    Could you please give more details? Such as what actually happens instead and if any messages are displayed after adding an entry?

    03/19/2019 at 4:15 pm #487496
    Linda Kaufman
    Participant

    Thanks for your prompt reply Steven! Yes after I add an entry I receive SUCCESS: Entry has been added (attachment below) however it clears the form. I don’t remember it doing that before. I can also see the new entry in my Dashboard Connections/Manage but I do not see it in my page https://www.treyburn.org/neighborhood-helpers/. I have also attached various other screen shots to help and log in credentials since the page is password protected. Thanks Steve for your help!
    Linda

    03/19/2019 at 4:21 pm #487497
    Linda Kaufman
    Participant
    This reply has been marked as private.
    03/19/2019 at 7:50 pm #487522
    Steven Zahm
    Keymaster

    @ LindaK

    RE: after I add an entry I receive SUCCESS: Entry has been added (attachment below) however it clears the form

    yes, it has always done that. This is so you can enter a new entry immediately after saving the previous.

    RE: all of a sudden I cannot add any new entries to my Connections address directory.

    I logged in and added a test entry and it added without issue. I actually see a bunch of test entries added by you earlier today. So, it appears the entries are being added.

    What leads you to think they are not being added? Do you by change have the Manage admin page filtered? Make sure the three dropdowns above the top left of the table are all set to display all and click the Filter button.

    Hope this helps! Let me know.

    03/20/2019 at 10:01 am #487572
    Linda Kaufman
    Participant

    Hi Steven – sorry I did not explain the problem very well. I am not having trouble adding new entries – the problem is the new entries won’t display on my page. The page is listed above and I sent you screen shots of the new entries and the code of the page. I do not know why they are not displaying.
    Thank you!
    Linda

    03/20/2019 at 10:35 am #487575
    Steven Zahm
    Keymaster

    @ LindaK

    RE: the problem is the new entries won’t display on my page. The page is listed above and I sent you screen shots of the new entries and the code of the page. I do not know why they are not displaying.

    I did not receive the screenshots because they all were blocked due to being too large.

    There Neighborhood Helpers page? That is not a Connections Directory page. It appears to be a theme portfolio page. You probably need to add to your portfolio to added items to that page.

    Hope that helps!

    03/20/2019 at 10:58 am #487576
    Linda Kaufman
    Participant
    This reply has been marked as private.
    03/20/2019 at 11:20 am #487579
    Steven Zahm
    Keymaster

    No problem!

    If you have a moment, I would truly appreciate a review as they really do make a difference.

    https://wordpress.org/support/plugin/connections/reviews/

    Thanks in advance for your time!

    03/20/2019 at 11:25 am #487580
    Linda Kaufman
    Participant
    This reply has been marked as private.
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