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- This topic has 8 replies, 3 voices, and was last updated 12 years, 9 months ago by
Valli.
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AuthorPosts
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10/26/2013 at 3:42 pm #272406
valli
ParticipantI am using a custom version of Slim Plus. The Alpha Index is included on the directory page like this:
[connections template="slim-plus-custom" show_alphaindex="true" repeat_alphaindex="true"]
This presents the alphabetical index at the top of the page and periodically throughout the list as it should.
However, when you click on a letter, nothing happens.
This is a recent phenomenon. It has recently stopped working.10/28/2013 at 12:00 pm #272495Steven Zahm
Keymaster@ valli
The alpha index has receive a significant update. Instead of jumping to a letter group within a list, it will filter the list by the character clicked. If you’re receiving 404/s I suspect it is because default option did not set for some reason during the update. To fix it go to the Connections : Settings admin page and enter
charin the Character URL Base option under the Advanced tab and save.That should do it. Apologies for the trouble.
10/28/2013 at 3:58 pm #272511Valli
GuestHi Steven!
Thank you for the reply.
The Base option already had “char” added.
I am still having the problem.
Could it be because you wrote a slightly different version of Slim Plus for me? This was in Sept of 2011 so it’s pretty old at this point.10/28/2013 at 4:26 pm #272512Steven Zahm
Keymaster@ valli
That very well could be. Can you share the link to the page so I can take a look?
10/28/2013 at 5:11 pm #272513Valli
GuestHere’s the link.
10/28/2013 at 7:07 pm #272527Steven Zahm
Keymaster@ valli
Sorry, but there is not a link…
10/28/2013 at 7:13 pm #272528Valli
Guesthttp://www.brainspottinginternational.org/find-a-therapist/
Sorry about that.
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This reply was modified 12 years, 9 months ago by
Steven Zahm.
10/28/2013 at 7:48 pm #272530Steven Zahm
Keymaster@ valli
Oh, I see. A while back I changed the anchor IDs for the in-page linking. I had to prefix them from
cn-so they would stop conflicting with theme styles. If you can grant me a temp FTP account I’ll log in and make a small edit to the template so they’ll work again.10/28/2013 at 9:20 pm #272532Valli
GuestI’ve sent the ftp info via email to help desk.
Thank you for your help! -
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